| Order Status |
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| How do I change or cancel an item? |
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Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has been downloaded, the order is no longer editable. |
| How do I track my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to track your order. |
| My order never arrived. |
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Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Check this area to see if your purchases are marked as delivered. If your order shows it was delivered then please contact customer service for assistance at 1-888-4-VIBATO or [email protected]. |
| An document is missing from my download. |
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Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Check this area to see if your purchases are marked as delivered. If your order shows it was delivered then please contact customer service for assistance at 1-888-4-VIBATO or [email protected]. |
| When will my back-order arrive? |
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We track all back-ordered items closely and we will notify you as soon as your items is expected for delivery. |
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